I have tried to change the name and address on my license 4 times. An indicator, if ever there was one, that the DMV may want to make some changes. Just sayin’.
The first time I went, I was told that name changes must first be done with the social security office–at least two days in advance of coming to the DMV. Delightful–I’m sure everyone who changes their name wants to take two days off work to get it all done.
The second time, several weeks after my adventures at the social security office, I came to the DMV, copies of paperwork in hand, and was told that they needed the originals. Of course. I went home and decided it made more sense to wait a few more weeks and change the name and address all at once.
A few weeks later (this past Monday), I was back at the DMV, original paperwork in hand. But now they had a new policy. For address changes, you now have to verify your address by bringing in a utility bill or a bank statement. I’d been in my house a total of two weeks and didn’t have either of these things. And most certainly didn’t know I needed them.
With DMV number in hand (calculating that it would take them just under an hour to get through the 50 people ahead of me in line), I rushed home for my laptop and then to Kinkos to print off a bank statement online. I rushed back to the DMV and made it through the door just as they were calling my number. Approximately 50 minutes.
Up to the desk I went, finally with everything in hand. But, of course, things aren’t that easy. Immediately after my eye test, the entire computerized system crashes. And we’re all told to take a seat while they fix it. Lovely.
An hour later, I left to have lunch. I called every half hour all afternoon. The computer system was still down.
Finally, this morning (Wednesday), I made my way back to the big, cold, impersonal office. And I begged to be allowed to cut in line. “I was here on Monday when your systems crashed. I waited for hours with no result.”
But, no. I had to wait in line. Again.
Luckily, this time I had a book I liked and there were less people in line. So, finally, without further mishap, I was ushered to the front, paid my $21 (random, yes?), took another picture (which will hopefully turn out way better than the last DL photo) and shuffled home.
Yikes.
But it’s done.
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